JAKIM oversees Costa Coffee Malaysia’s halal certification process, and ensures all food and beverages prepared adhere to Islamic dietary laws. This provides assurance for Muslim customers who follow religious principles when purchasing food or drinks at Costa Coffee Malaysia; furthermore, businesses benefit by expanding their customer base by catering to an expanding population that practices Islamic law.

Costa Coffee holds both Halal and Fairtrade certifications, which ensure their products are produced ethically and sustainably. Furthermore, Costa Coffee sources only sustainable coffee sources and is committed to protecting both the environment and local communities.

Last, the coffee from this company is steamed twice to remove any traces of ethyl acetate that might exist in its beans, as this substance can be hazardous to human health in high concentrations. As such, all coffee companies must screen their beans thoroughly for any possible presence of ethyl acetate so as to protect their customers’ wellbeing and ensure their own.