Consensus can be defined in two ways. First, in its classic sense it refers to an agreement reached through discussion and debate among a group of people; secondly it can refer to an accord among individuals, for instance when adopting official positions on subjects or going ahead with projects despite objections.

In order to increase efficiency and consistency, it’s essential that systems be put in place for opening and closing up the shop, cleaning coffee equipment, discarding trash, managing inventory, establishing a chain of command in case you become unavailable and more.

Coffee shops serve as “third places,” providing customers with a comfortable space where they can unwind with friends. As such, coffee shops must feel inviting and comfortable to ensure patrons remain for extended periods. One way this is done is through providing enough electrical outlets. Customers who work from home often determine where they visit based on whether there are enough outlets for powering their laptops and phones.